October 1st, 2009 - Mountain View, California—Pitney Bowes has selected SeeControl to help them deploy an extended printer parts stocking network that gets critical spares closer to customer locations. After a review of many software vendors, and evaluation of outsourcing alternatives such as FedEx and UPS, the company selected an On Demand service to fill this critical gap in its aftermarket asset tracking operations.

Prior to SeeControl, Pitney's Multi-Vendor Services Unit were using stocking locations for valuable replacement printers and spare parts that were at least a two hour drive from any given customer site. With SeeControl, Pitney can now place parts closer to customer locations leveraging low-cost rented real-estate locations that are within a few miles of a set of customer sites—enabling Pitney to offer service level agreements that are measured in minutes, not hours.

Pitney chose SeeControl because it was the only SaaS platform that provided secure, tiered visibility to the variety of Pitney, 3rd party and end-customer users that needed access to critical asset and spare parts location and usage data. In fact, this multi-party visibility was critical to Pitney's strategy of balancing and sharing parts between these extended asset management points. With SeeControl's remote tracking and sensing suite, Pitney was able to get an extended asset and inventory tracking network up and running within two weeks. The company now offers immediate response customer services that the competition cannot match.